Please accept my apologies for the confusion – Dear IBM – this SHA-2 stuff is real – see below

I just received this from our usual SSL Certificate supplier.

Another 2 hours wasted in help tickets – the 3rd time in 2 months that I have struggled to apply SSL certificates to Domino. In total confusion over SHA1 / 2 has caused me over 1.5 days of unbillable work over the last 2 months.

IBM you might as well throw away all the work you did on XPages if you behave like this – your offering is only as strong as its weakest link.

Vlad I.
22.9.2014. 11:16 AM

Dear Sean,

Please accept my apologies for the confusion.

I have checked my superiors and it seems that, at this time, you cannot order from us SSL certificates with SH-1. The feature has been removed.

I will escalate this support tickets to one of my colleagues to issue a refund for the purchases that you have made today.

Before I do this, please update this support ticket and confirm if you wish to cancel both certificates or do you wish to keep one. If we can be of any further help with regard to this or any other matter, please do not hesitate to contact us.

Kind Regards

6 Replies to “Please accept my apologies for the confusion – Dear IBM – this SHA-2 stuff is real – see below”

  1. Agree fully about the Xpages and weakest link. You might wonder if they have some hidden agenda in forcing us to setup IBM HTTP Server with Domino?
    IBM should really come up with a public response if they want to look serious about Domino/XPages.

  2. I opened a PMR on this today, quoting the existing SPR number – the response back from IBM Support was:

    “Yes, SPR # ABAI7SASE6 is created for this issue. Till now we have no fix for this.
    I’ve added this PMR as customer report to SPR # ABAI7SASE6 and APAR LO46492.
    Please let me inform you that Development have decided not to add support for 9.0.2.
    The release date for 9..2 is March 2015.
    They are struggling to fix it for 10.0. .”

    Doesn’t inspire confidence.

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