Following the suggestion that we should all have a theme on the value that users get from Notes I thought that I would mention this one.

It is a Notes application that we have been developing with ABB since 2002 and which Ed Brill has mentioned before. Our customer has now been good enough to quantify the benefits, hence the quote on the first page.

“Working with FoCul has delivered quality and efficiency improvement to our consultancy processes and services, whilst retaining the ability to customise work processes at short notice to meet specific customer needs

The benefit has been a 30% efficiency saving, allowing ABB to deliver over